This website is run by the Universities of Ghana Overseas Office, UK and this
accessibility statement applies to www.ugoouk.org.
We want as many people as possible to be able to use this website. For example,
that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader
How accessible this website is
All pages should comply with WCAG 2.1 AA and where possible comply with
WCAG2.2 AA.
We know some parts of this website are not fully accessible:
- some text, links and buttons have poor colour contrast
- some page headings are labelled in the wrong order
- some tables are difficult to understand for screen readers
- some buttons cannot be interpreted by assistive technology
- some elements are not keyboard accessible
- some pages don't have fully functioning responsive design
- most older PDF documents are not fully accessible to screen reader software
- some live and pre-recorded video and audio do not have transcripts, audio
descriptions or captions
- many images do not have text descriptions
Requesting information in a different format
If you need information on this website in a different format, email info@ugoouk.org.
We will consider your request and get back to you in 5 business days.
Creating alternative format documents
If you are a student or member of staff with a disability, you can email us for support
software. It converts documents, text or files into an e-book, text file, audio or braille.
You can also use this service if you support someone in the University with a
disability.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any
problems not listed on this page email info@ugoouk.org and give details of the URLs
and the problems you encountered.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the
Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility
Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we
respond to your complaint, contact our enquiry@ugoouk.org. (Link opens in a new
window)
Technical information about this website’s accessibility
The Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility
Regulations 2018 (the ‘accessibility regulations’) do not apply to the University of
UGOOUK. However, the University of UGOOUK is committed to making its websites
and mobile applications accessible and in this regard to complying voluntarily with
the accessibility regulations. This accessibility statement is published in that context.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines
version 2.1 AA standard, due to the following non-compliances.
Non-accessible content
The content listed is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Many images do not have a text alternative, so people using a screen reader cannot
access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text
content).
Some video and audio files on our site do not have audio description, transcripts or
captions. This fails WCAG 2.1 success criteria:
- 1.2.2 (captions pre-recorded)
- 1.2.3 (audio description or text alternative)
- 1.2.4 (captions live)
The hierarchy of some page headings is incorrect. This means that information may
be presented in the wrong order to people using assistive technology. This fails
WCAG 2.1 success criterion 1.3.2 (Meaningful sequence).
Some text, links and buttons have poor colour contrast. This fails WCAG2.1 success
criterion 1.4.3 (Contrast – minimum)
Some URL link text does not describe its purpose or destination. This means that it is
not always clear where a link will take the user. This fails WCAG2.1 success criterion
2.4.4 (Link purpose)
Some form controls and inputs do not have labels. This means that it is not always
clear what the purpose of the field is. This fails WCAG2.1 success criterion 2.4.6
(Headings and labels)
Older PDF documents are not fully accessible to screen reader software.
What we’re doing to improve accessibility
We’re working to fix the issues identified in this accessibility statement and aim to fix
these during 2025.
We are currently re-platforming our content management systems and introducing
new typefaces and codebases for our websites. These are being built with an
accessibility-first approach.
We are also refreshing our training for content creators so that content can be
created with accessibility at the forefront as well.
Preparation of this accessibility statement. A new report was compiled in autumn
2025 to inform the design of our new platform.
