These terms of use (together with the documents referred to on it) set out the terms for use of the Universities of Ghana Overseas Office, UK (www.ugoouk.org), and its subdomains applies to all users of and visitors to the site ('you'). Please read these Terms of Use carefully before you begin to use the site. By using the site, you indicate that you accept these Terms of Use and that you agree to abide by them. If you do not agree to these Terms of Use, please refrain from accessing, using and/or contributing to the site.
These Terms of Use may be amended at any time. Revised Terms of Use take effect immediately from the time they are published and continued use of the site will be deemed acceptance of updated or amended terms.

This website is run by the Universities of Ghana Overseas Office, UK and this accessibility statement applies to www.ugoouk.org. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader

How accessible this website is All pages should comply with WCAG 2.1 AA and where possible comply with WCAG2.2 AA. We know some parts of this website are not fully accessible:

• some text, links and buttons have poor colour contrast
• some page headings are labelled in the wrong order
• some tables are difficult to understand for screen readers
• some buttons cannot be interpreted by assistive technology
• some elements are not keyboard accessible
• some pages don't have fully functioning responsive design
• most older PDF documents are not fully accessible to screen reader software
• some live and pre-recorded video and audio do not have transcripts, audio descriptions or captions
• many images do not have text descriptions

Requesting information in a different format If you need information on this website in a different format, email info@ugoouk.org. We will consider your request and get back to you in 5 business days. Creating alternative format documents If you are a student or member of staff with a disability, you can email us for support software. It converts documents, text or files into an e-book, text file, audio or braille. You can also use this service if you support someone in the University with a disability.
Reporting accessibility problems with this website We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page email info@ugoouk.org and give details of the URLs and the problems you encountered.
Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact our enquiry@ugoouk.org. (Link opens in a new window) Technical information about this website’s accessibility The Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) do not apply to the University of UGOOUK. However, the University of UGOOUK is committed to making its websites and mobile applications accessible and in this regard to complying voluntarily with the accessibility regulations. This accessibility statement is published in that context.
Compliance status This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the following non-compliances. Non-accessible content The content listed is non-accessible for the following reasons. Non-compliance with the accessibility regulations Many images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). Some video and audio files on our site do not have audio description, transcripts or captions. This fails WCAG 2.1 success criteria:

• 1.2.2 (captions pre-recorded)
• 1.2.3 (audio description or text alternative)
• 1.2.4 (captions live)

The hierarchy of some page headings is incorrect. This means that information may be presented in the wrong order to people using assistive technology. This fails WCAG 2.1 success criterion 1.3.2 (Meaningful sequence). Some text, links and buttons have poor colour contrast. This fails WCAG2.1 success criterion 1.4.3 (Contrast – minimum) Some URL link text does not describe its purpose or destination. This means that it is not always clear where a link will take the user. This fails WCAG2.1 success criterion 2.4.4 (Link purpose) Some form controls and inputs do not have labels. This means that it is not always clear what the purpose of the field is. This fails WCAG2.1 success criterion 2.4.6 (Headings and labels) Older PDF documents are not fully accessible to screen reader software. What we’re doing to improve accessibility We’re working to fix the issues identified in this accessibility statement and aim to fix these during 2025. We are currently re-platforming our content management systems and introducing new typefaces and codebases for our websites. These are being built with an accessibility-first approach. We are also refreshing our training for content creators so that content can be created with accessibility at the forefront as well. Preparation of this accessibility statement. A new report was compiled in autumn 2025 to inform the design of our new platform.

Access to the site is permitted on a temporary basis and the University reserves the right to withdraw or amend the services provided on the site without notice. UGOOUK will not be liable if for any reason the site is unavailable at any time or for any period.
The University may restrict access to users to some parts of the site or to the entire site for technical, administrative or legal reasons.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of the University's security procedures, you must treat such information as confidential and you must not disclose it to any third party. The University has the right to disable any identification code or password whether chosen by you or allocated by the University at any time if in the University's opinion you have failed to comply with any of the provisions of these terms of use.
You are responsible for making all arrangements necessary for you to have access to the site. You are also responsible for ensuring that all persons who access the site through your internet connection are aware of these terms and that they comply with them. You may use the site only for lawful purposes. You must not use the site:

• in any way that breaches any applicable local, national or international law or regulation
• in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect
• for the purpose of harming or attempting to harm minors in any way
• to send, knowingly receive, upload, download, use or reuse any material that does not comply with Content Standards (see below)
• to transmit or procure the sending of any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam)
• to knowingly transmit any data, send or upload any material that contains viruses or any other computer code, programs or files designed to destroy, interrupt or limit the functionality of any computer, computer software or hardware or telecommunications equipment.